Did you know that 86% of shoppers effortlessly switch between online platforms and physical stores during their buying journey? The phenomenon of omnichannel shopping experiences has been buzzing in the retail world for quite some time. Countless discussions and theories abound, but the real question remains: how can you truly create an […]
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Discover the transformative impact of AI, the importance of integration, and the ethical considerations shaping the industry in this exclusive excerpt from our blog on Salesforce’s #WorldTourLondon. Gain valuable insights to revolutionize your customer journey and stay ahead in the digital landscape. Read on to learn more.
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In today’s fast-paced world, customers demand an “always on” experience that spans multiple channels including digital. Retailers that want to stay at the top of the game have to deliver a sophisticated omnichannel strategy that bridges the gap between the physical and online store experience, enabling customers to travel seamlessly between channels. […]
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