Customer 360

The hospitality industry faces growing demand and competition, with Salesforce Data Cloud helping unify guest data, predict trends, personalize marketing, enhance operations, and foster loyalty for better guest experiences.

At Dreamforce 2024, Salesforce showcased AI and automation solutions, emphasizing their necessity for modern businesses. Key offerings include API Insights for API management and MuleSoft RPA for process automation, even in legacy systems. These tools aim to improve efficiency, reduce costs, and enhance customer experiences. AbsoluteLabs can help businesses implement these Salesforce innovations to stay competitive in a rapidly changing market.

AbsoluteLabs offers advanced APIs to streamline travel, transport, and hospitality operations, enhancing efficiency, real-time data access, and customer engagement for exceptional service and growth.

Elevate your business with AbsoluteLabs! We specialise in the hospitality, travel, and leisure sectors, offering tailored solutions, operational excellence, and market insights. Through proactive innovation and deep industry expertise, we help businesses not just adapt, but thrive in a dynamic environment. Discover how we can transform your operations and drive success.

AbsoluteLabs excels in mergers and acquisitions (M&A), offering expert guidance and meticulous planning. We help businesses navigate complex M&A challenges, adapt to market dynamics, and drive growth through due diligence, valuation, and post-merger integration. Partner with us to ensure seamless transitions and maximise value.

Let AbsoluteLabs transform your business! We are experts at improving operational efficiency, streamlining processes, lowering expenses, and enhancing performance. Progress means getting better every day and constantly offering something new in today's fast-paced world. We need to help you overcome challenges and achieve sustainable growth. Together, we can shape the future.

In today's swiftly transforming business environment, enterprises are besieged by relentless competition and fluctuating market forces. AbsoluteLabs extends its strategic acumen to assist ventures within the realms of retail, consumer goods, travel, and hospitality in maneuvering through these tumultuous waters. By aligning with AbsoluteLabs, businesses can foster innovation, adapt with agility, and realize enduring growth.

Whilst software quality is paramount, achieving it isn't always straightforward. Many businesses encounter common obstacles that hinder their ability to deliver flawless digital experiences. In our follow-up article, we analyse these challenges and present AbsoluteLabs' comprehensive suite of QA solutions designed to guide you toward software excellence.

Today we dive into how Google Cloud Platform (GCP) is transforming the retail industry. Discover how AbsoluteLabs leverages GCP's cutting-edge capabilities to help you gain valuable insights, enhance customer experiences, and drive growth.

Great news for retailers. AbsoluteLabs is pleased to announce our new MuleSoft Connector for NewStore, Inc., a leading omnichannel platform for enterprise retail brands worldwide.

In our latest article, we explore why software quality is a fundamental business imperative in today's digital landscape. Discover how prioritising quality can safeguard your brand, elevate customer satisfaction, and drive revenue growth.

The retail landscape is undergoing a seismic shift. In our new series, we'll explore the challenges and opportunities facing retailers today and how Google Cloud Platform (GCP) can be a game-changer. Our first article sets the stage, delving into the key trends shaping the future of retail.

To achieve global success, Creative, Media & Communications organisations must leverage data-driven insights and cutting-edge technology to understand and effectively engage their diverse, international audiences.

To succeed in the Creative, Media & Communications industries, businesses must truly understand their diverse audiences and use advanced technology solutions to deliver tailored experiences, boosting engagement and fostering growth.

To truly thrive, businesses must understand their customers on a deeper level, anticipate their needs, and deliver seamless experiences across all channels. This is where Customer 360 comes in, providing a unified view of the customer journey that drives engagement, loyalty, and growth.

The consumer products and FMCG industries thrive on speed and responsiveness. Yet, recent disruptions have underscored the critical need for resilient and agile supply chains. Today's competitive landscape demands the ability to anticipate demand fluctuations, adapt to unforeseen events, and ensure product availability – all while optimising costs.

In the competitive hospitality landscape, delivering exceptional guest experiences is paramount. Forward-thinking hotels are turning to AI and data analytics to create bespoke experiences that leave a lasting impression.

We are thrilled to announce that AbsoluteLabs, in partnership with NewStore, Inc. and Clarks, has been nominated for Team of the Year at the MACH Awards.

Millennium Hotels and Resorts, a global leader in hospitality, has chosen AbsoluteLabs to revolutionise their guest experience and loyalty programme. We're harnessing the power of Salesforce Marketing Cloud, Loyalty Cloud, and Data Cloud to create a unified, 360-degree view of their guests.

The retail industry faces complex sustainability challenges, but technology offers powerful solutions. From data-driven supply chain optimisation to circular economy models, retailers can leverage innovative tools to reduce waste, lower costs, and build stronger brands. AbsoluteLabs is committed to guiding retailers on this journey towards a more sustainable future.

AbsoluteLabs partners with mParticle to enhance customer experiences through unified data management. This collaboration leverages MACH principles, enabling seamless integration of diverse data sources and empowering brands to deliver personalised marketing campaigns, accelerate time-to-data value, and streamline marketing technology projects.

AbsoluteLabs and Adyen have partnered to revolutionise payment experiences for retailers. By combining their expertise and innovative solutions, they offer seamless omnichannel payments, enhanced security, and data-driven insights. This collaboration empowers retailers to expand globally, ensuring scalable and agile payment infrastructures that adapt to evolving market needs.

AbsoluteLabs and Talon.One join forces to deliver cutting-edge loyalty and promotion solutions for brands and retailers. Leveraging MACH principles, this partnership enables seamless omnichannel experiences, hyper-personalisation, and agile integrations. Businesses can now create sophisticated loyalty programmes and targeted promotions, driving customer retention and growth.

Discover how MACH powered Composable Commerce can revolutionise UK luxury brands. This modular approach enables bespoke e-commerce solutions, driving personalised customer experiences, seamless omnichannel integration, and enhanced supply chain visibility.

Imagine walking into a shop where your online browsing history magically translates into personalised product recommendations. Or planning your dream holiday with seamless booking for flights, hotels, and activities, all within a single app. This is the omnichannel imperative – not just a passing trend, but a strategic necessity for businesses in retail, travel & leisure in 2024.

A recent survey found that retailers are heavily investing in AI, but there's a hidden obstacle... most struggle with siloed data: customer information scattered across CRM, web, apps, and local stores.

In today's retail landscape, providing a seamless customer experience across all channels is paramount.

At the heart of Asda's strategic transformation lies a key investment in modernising their IT infrastructure – a move that aligns perfectly with what we champion here at AbsoluteLabs

British retail giant John Lewis is taking a tech-forward approach to combat the challenges posed by the ongoing cost-of-living crisis. By strategically investing in new technologies, John Lewis aims to not only survive the economic downturn but also emerge stronger by enhancing customer experience (CX) and driving sales.

A leading figure in the contemporary art world, a gallery whose reputation spans continents, sought to streamline sales and nurture client relationships with Salesforce.

Walmart is making its self-developed Route Optimisation technology available to other businesses as a Software as a Service (SaaS) solution. This AI-powered logistics tool helps businesses optimise delivery routes, pack trailers efficiently, and minimise miles driven.