Why Software Quality is Non-Negotiable in Today's Digital Landscape.

Paul Riddle
July 26, 2024
2
min read

In our increasingly digital world, software isn't just a tool – it's the lifeblood of most businesses. From e-commerce platforms and customer relationship management systems to internal communication tools and data analytics platforms, software underpins nearly every aspect of modern operations.

However, with this reliance on software comes a heightened need for quality. A seamless user experience, reliable performance, and robust security are no longer nice-to-haves; they're essential for building customer trust, retaining users, and ultimately driving revenue.

The consequences of poor software quality are significant. Studies show that 88% of users are less likely to return to a website after a bad experience, and even a one-second delay in page response can result in a 7% reduction in conversions. In financial terms, software failures cost the global economy an estimated £1.4 trillion in 2020.

But it's not just about avoiding negative outcomes. Investing in quality assurance (QA) can yield substantial benefits for businesses, including:

  • Enhanced user experience: Delivering polished, reliable products that delight customers and encourage repeat business.
  • Reduced risk: Mitigating the potential for costly recalls, reputational damage, and lost revenue due to product defects.
  • Faster time-to-market: Streamlining testing processes allows for quicker delivery of new features and updates, giving you a competitive edge.
  • Increased market share: Gaining a reputation for high-quality products helps attract new customers and retain existing ones.
  • Cost savings: Proactive QA can identify and address issues early in the development cycle, when they're less expensive to fix.

At AbsoluteLabs, we understand that quality isn't just about ticking boxes; it's about building a culture of excellence that permeates every aspect of your software development process. We offer a comprehensive range of QA services designed to help businesses achieve this goal.

Call to Action:

In my next article, we'll delve into the common challenges businesses face in achieving software quality and how AbsoluteLabs can help you overcome them. Stay tuned to learn how we can transform your QA processes and empower your business to thrive in the digital age.

More Resources

// //